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Consumer Advice Network
Jago Grahak Jago
Indian Institute of Public Administration

About Us

Objectives
The objectives of the Centre are to:
  • Conduct/facilitate in-depth action research in the area of consumer protection and consumer welfare;
  • Organize and help other organizations in training of personnel engaged in administration and adjudication of consumer justice in the country;
  • Network with the other institutions/organization, nationally and internationally, working for the cause of consumer rights protection;
  • Organize seminars/workshops/conference/round tables on the contemporary issues relating to consumer protection.
  • Sensitize trade and industry and the service providers to the requirements of the consumers, especially to alternative and informal mechanisms to resolve their complaints and redress their grievances;
  • Create resource center for future research and publish books/monographs/occasional papers to fill up existing knowledge gap; and
  • Provide policy inputs to the Department of Consumer Affairs from time to time.
Activities of the Centre
The Centre performs the following activities:
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  • In-depth action research in the area of consumer protection and consumer welfare with a special emphasis on rural areas;
  • Training of personnel engaged in administration and adjudication of consumer justice in the country and elected representatives of the local bodies;
  • Networking with the other institutions/organizations, nationally and internationally;
  • Organize seminars/workshops/conferences/round tables on the contemporary issues relating to consumer protection;
  • Sensitize trade and industry and the service providers to the requirements of the consumers;
  • Create resource center for future research;
  • Publish books/monographs/occasional papers to fill up existing knowledge gap and
  • Provide policy inputs to the Department of Consumer Affairs from time to time.
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Help No.Helplines and Grahak Suvidha kendra(GSK) Nos.

  • ANDHRA PRADESH
    1800-425-0082, 1800-425-2977
  • ARUNACHAL PRADESH
    1800-345-3601
  • ASSAM:
    1800-345-3611
  • BIHAR
    1800-345-6188
    GSK BIHAR
    0612 - 2525222
  • CHHATTISGARH
    1800-233-3663
  • DELHI
    011-23379266
  • GUJARAT
    1800-233-0222,
    079-27489945 / 46
    GSK GUJARAT
    079-27489945 / 46
  • HARYANA
    1800-180-2087
  • HIMACHAL PRADESH
    1800-180-8026
  • JHARKHAND
    1800-3456-598
  • KARNATAKA
    1800-425-9339,
    1967
    GSK KARNATAKA
    080-41127731, 080-41211900
  • KERALA
    1800-425-1550
  • MADHYA PRADESH
    155343,
    0755-2559778,
    0755-2559993
  • MAHARASHTRA
    1800-22-2262
  • MANIPUR
    1800-345-3821,
    0385-2443924
  • MIZORAM
    1800-345-3891
  • NAGALAND
    1800-345-3701
  • ODISHA
    1800-345-6724,
    1800-345-6760,
    0674-2351990,
    0674-2350209
  • PUDUCHERRY
    1800-425-1082,
    1800-425-1083,
    1800-425-1084,
    1800-425-1085
  • RAJASTHAN
    1800-180-6030
    GSK RAJASTHAN
    0141-4015395
  • SIKKIM
    1800-345-3209 / 323
  • TAMIL NADU
    044-28592828
  • TELANGANA
    1800-425-00333
  • TRIPURA
    1800-345-3665
  • UTTAR PRADESH
    1800-1800-300
  • UTTARAKHAND
    1800-180-4188
  • FSSAI
    1800-11-2100
  • West Bengal:
    1800-345-2808
    GSK West Bengal:
    033-23342786,033-23348786