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Consumer Advice Network
Jago Grahak Jago
Indian Institute of Public Administration

Advocacy
Airlines
Cancellation/rescheduling of tickets booked online at Air India Website

Air India

Inadequate user friendly drinking water facility at Terminal 3 Airport, Delhi.

GMR Group,Delhi,Delhi International Airport Limited, GMR Group,Delhi , Bangalore,Department of Consumer Affair
Banking
RBI's Anti-Consumer move regarding usage of ATMs - Rationalisation of numbers of free transactions at own bank as well as other bank ATM's.

Department of Consumer Affair

Proposed move of IBA for Withdrwal of free non - home bank ATM transactions.

Reserve Bank of India

Charging of replacement fee for defective ATM/Debit Cards by PSU/Private Banks.

Department of Consumer Affair and Reserve Bank of India

Charging of additional fee for online payment of electricity bills through debit cards/wallets/cash cards/internet banking

Reserve Bank of India

Unethical business practices of charging transaction fee by Banks,Card Issuers against usage of Debit Cards and Internet Banking in violation of RBI directives.

Department of Consumer Affair

Alleged unethical banking practices in violation of RBI notification and directives of Ministry of Finance

Department of Consumer Affair, Department of Bankimng Operations and Development

Electricty
Excess billing by Electricty DISCOMs in Delhi in Violation of DERC Tarriff Schedule Order

Department of Consumer Affair
Delhi Electricity Regulatory Commission
Public Grievance Cell Department of Power
Department of Power

Charging of additional fee by DHBVN for online submission of application for electricity connection and payment of electricity bills as appeared in NBT News dtd. 13 June 2016 and information on public domains.

Department of Consumer Affair
Dakshin Haryana Bijli Vitran Nigam (DHBVN)
Haryana Electricity Regulatory Commission
E- Commerce
E- Commerce And Financial frauds

Department of Consumer Affair

Unethical and suspected fraudlent business practices by 100bestbuy.com

Department of Consumer Affair
Department of Food, Civil Supply and Consumer Affairs, Karntaka
Hotels and Restaurants
Comments on collection of 'Service Charge' by Hotels and Restaurants

Department of Consumer Affair

Restaurants billing 'service charges' in addition to taxes is optional

Department of Consumer Affair

Guidelines on fair trade practices related to charging of service charge from consumers by Hotels/Restaurants

Department of Consumer Affair

Misleading Advertisement
Misleading and Unethical advertisement of Sensodyne Toothpaste- endorsing product by Doctors in violation of Indian Medical Council Regulations, 2002 and not substantiating their claims in the advertisement

Department of Consumer Affair

Misleading advertisements of retailers - 0% Finanace, Free Insurance Etc.

Department of Consumer Affair

Misleading advertisement of Dabur Chyawanprakash in Times of India

Department of Consumer Affair

Help No.Helplines and Grahak Suvidha kendra(GSK) Nos.

  • ANDHRA PRADESH
    1800-425-0082, 1800-425-2977
  • ARUNACHAL PRADESH
    1800-345-3601
  • ASSAM:
    1800-345-3611
  • BIHAR
    1800-345-6188
    GSK BIHAR
    0612 - 2525222
  • CHHATTISGARH
    1800-233-3663
  • DELHI
    011-23379266
  • GUJARAT
    1800-233-0222,
    079-27489945 / 46
    GSK GUJARAT
    079-27489945 / 46
  • HARYANA
    1800-180-2087
  • HIMACHAL PRADESH
    1800-180-8026
  • JHARKHAND
    1800-3456-598
  • KARNATAKA
    1800-425-9339,
    1967
    GSK KARNATAKA
    080-41127731, 080-41211900
  • KERALA
    1800-425-1550
  • MADHYA PRADESH
    155343,
    0755-2559778,
    0755-2559993
  • MAHARASHTRA
    1800-22-2262
  • MANIPUR
    1800-345-3821,
    0385-2443924
  • MIZORAM
    1800-345-3891
  • NAGALAND
    1800-345-3701
  • ODISHA
    1800-345-6724,
    1800-345-6760,
    0674-2351990,
    0674-2350209
  • PUDUCHERRY
    1800-425-1082,
    1800-425-1083,
    1800-425-1084,
    1800-425-1085
  • RAJASTHAN
    1800-180-6030
    GSK RAJASTHAN
    0141-4015395
  • SIKKIM
    1800-345-3209 / 323
  • TAMIL NADU
    044-28592828
  • TELANGANA
    1800-425-00333
  • TRIPURA
    1800-345-3665
  • UTTAR PRADESH
    1800-1800-300
  • UTTARAKHAND
    1800-180-4188
  • FSSAI
    1800-11-2100
  • West Bengal:
    1800-345-2808
    GSK West Bengal:
    033-23342786,033-23348786