Faq   |   Activity Reports   |   Citations   |   Important Links   |   Contact Us   |   Privacy Policy   |   Feedback   |    Portal Login
Consumer Advice Network
Jago Grahak Jago
Indian Institute of Public Administration

You must know

What are Unfair Trade Practices (UTP)?
Misleading advertisements/False representation
Bargain Selling when there is no bargain
Offering gifts, prizes, etc. to lure customers with no intention of providing them
Conducting of any contest, lottery, etc. as a promotional gimmick
Hoarding or destroying goods with the intention of raising the cost of these or similar goods
Manufacturing or offering spurious goods or adopting deceptive practices in the provision of services
To know about the products you want to buy it is always better to go by comparative testing.
Comparative Testing means subjecting of different products offered for the same purpose, the results of which tests provide consumers with unbiased information on the characteristics of these products.
Helps you know the prices of different brands of the same product
Compares the features, safety, hidden costs, long term maintenance, after sales service and other various qualities of different brands
It brings to your notice many other points which the service provider or trader may not offer thus making your task of buying a product easy

For more details Visit†
www.consumer-voice.org
www.cercindia.org

Standard Marks and Labels

Standardization mark is a mark or symbol given to a product, which meets certain standards with respect to the quality in terms of material used, methods of manufacture, labeling, packaging and performance.
Tips for writing a complaint letter
You may be able to resolve your concerns by putting your complaint in writing.  If you write a letter to Advice centre, business or complaint-handling organization, remember to include:
Name and full address with contact details
Describe the problem in short with date and place of purchasing
What action you have already taken to fix the problem
Ask for a reply to your letter within a rational time
Copies of any other letters you have written about the problem
Copies of all relevant documents (for example, warranties, receipts and any previous correspondence)ódo not send the originals.
Keep a copy of this letter and make a note of the date you post it.

Help No.Helplines and Grahak Suvidha kendra(GSK) Nos.

  • ANDHRA PRADESH
    1800-425-0082, 1800-425-2977
  • ARUNACHAL PRADESH
    1800-345-3601
  • ASSAM:
    1800-345-3611
  • BIHAR
    1800-345-6188
    GSK BIHAR
    0612 - 2525222
  • CHHATTISGARH
    1800-233-3663
  • DELHI
    011-23379266
  • GUJARAT
    1800-233-0222,
    079-27489945 / 46
    GSK GUJARAT
    079-27489945 / 46
  • HARYANA
    1800-180-2087
  • HIMACHAL PRADESH
    1800-180-8026
  • JHARKHAND
    1800-3456-598
  • KARNATAKA
    1800-425-9339,
    1967
    GSK KARNATAKA
    080-41127731, 080-41211900
  • KERALA
    1800-425-1550
  • MADHYA PRADESH
    155343,
    0755-2559778,
    0755-2559993
  • MAHARASHTRA
    1800-22-2262
  • MANIPUR
    1800-345-3821,
    0385-2443924
  • MIZORAM
    1800-345-3891
  • NAGALAND
    1800-345-3701
  • ODISHA
    1800-345-6724,
    1800-345-6760,
    0674-2351990,
    0674-2350209
  • PUDUCHERRY
    1800-425-1082,
    1800-425-1083,
    1800-425-1084,
    1800-425-1085
  • RAJASTHAN
    1800-180-6030
    GSK RAJASTHAN
    0141-4015395
  • SIKKIM
    1800-345-3209 / 323
  • TAMIL NADU
    044-28592828
  • TELANGANA
    1800-425-00333
  • TRIPURA
    1800-345-3665
  • UTTAR PRADESH
    1800-1800-300
  • UTTARAKHAND
    1800-180-4188
  • FSSAI
    1800-11-2100
  • West Bengal:
    1800-345-2808
    GSK West Bengal:
    033-23342786,033-23348786