Jago Grahak jago

State Consumer Helpline Knowledge Resource
Management Portal (SCHKRMP)

Empowering Consumers

Govt. of India
IIPA logo

Daily News Clipping

 
AEML to hold camps for consumers
Unitech to pay Rs. 1 Cr. to home buyers
WhatsApp chief writes to RBI, seeks nod to expand payment services to all users
What consumers need to know about safe food
RBI likely to keep interest rate unchanged on Dec 5
Home buyers want effective enforcement
Buyers opt for RERA
Google Hangouts for consumers will shut down by 2020
Corporation erecting display boards in violation of rules, says CCC
Should vehicle drivers or owners pay for third-party compensation in accidents
In rare move, Indias top bad-debt buyer eyes consumer loans
Horlicks sold, HUL to merge with GSK Consumer in Indias biggest consumer goods deal
Government plans to revamp its consumer awareness campaign Jago Grahak Jago
Consumers trust private firms more than government with personal data: KPMG
GSK Consumer jumps over 1 on merger with HUL
HC directive on action against KSRTC staff
Former MLA files Rs.15.5 cr cheating complaint
Horlicks brand now in HUL hands
Be careful while shipping furniture across foreign shores
For Amazon, India sees highest product returns
Make TV ratings more accurate, tamper-proof: Industry groups to Trai
HC directs Bharat Petroleum to pay Rs. 1 lakh
Vigilance wing in RERA Karnataka in the pipeline
School fee: Parents may go to court if plea unheard
Aadhaar seeding: 40 co-op. loan accounts have data mismatch
Consumer court directs Unitech to refund 43 homebuyers for 3-year delay in delivery of Noida project
Devise norms for payment apps, RBI told
Brokerages bullish on HUL post deal with GSK
RBI keeps interest rates unchanged
Customers spending more in data analytics to mitigate risks, improve engagement: Infosys
RBI moves to boost digital transactions, protect users
Tipplers add to plastic pile
Lok adalats on power theft cases
Unauthorised hostel owners will end up in jail for two years: Collector
Property developer told to refund home buyers
Low onion acreage could mean tears for consumers
TNRERA ascertains first compensation totalling Rs 4 crore
With do-not-disturb app in store, Apple finally TRAIs hard to warm up to India
Special drive to educate consumers
HC Bench issues direction to Tiruchi Collector
‘Hand over land allotted for law college students hostel’
Indian institutes are helping MNCs work towards R&D?breakthroughs
Auto, cab drivers can send SMS, reduce CNG queues
Jewelry store told to pay refund for ‘false promise’
Bluebells school misused funds, has Rs 2.5cr surplus: Delhi govt
HUL’s earnings likely to rise 4 post GSK Consumer deal
Maternity benefits not just for live births, says consumer court
Water consumption charge assessment takes a hit in city
Government wants GI products on bigger retail canvas
Hoteliers end boycott of food aggregators
HUL unlikely to become the largest food company: Experts
Travel agency told to pay Rs. 60,000 solatium
India likely to offer GST relief for the BPO Industry
Refund people who got high power bills in Mumbai, MERC tells Adani Electricity
Parking contractor told to pay Rs. 6 lakh for missing car
3,072 cases settled in Lok Adalat
Simplified GST return forms to be rolled out from April 1: Revenue Secretary
Government extends GST annual return filing date to March 31, 2019
SBI customer using UPI app defrauded of Rs 6.8 lakh
Development works reviewed
2,046 cases settled in Lok Adalat
ICICI Bank may use mAadhaar for KYC
Trade expects new Agri Policy to give impetus to Sector
SBI account holder Your bank just made EMIs costly loan rates hiked by 0.05, check new rates
IRDAI proposals on life covers will help buyers: Ashish Vohra, Reliance Nippon Life Insurance
Google acquires Where is My Train
GSK Consumer Healthcare to fight case against tech transfer
TRAI moves Supreme Court for discount cap on channel bouquets
Will cashbacks amd deep discounts to lure customers sustain
Consumer Protection Bill awaiting Parliament’s scrutiny
Government likely to meet FY19 digital payments target
Farmer lobby to trade with onion-deficient states directly
Railways to provide jerk-free rides on Shatabdis, Rajdhanis
Gas agencies to face raids
Row over power bills in Gujarati
SBI plans to raise up to 1.25 billion via bonds
Consumer court recuses itself from jeweller’s case
Paytm set to launch Paytm Cashback Days
PDS rice seized in raid
Hold Godrej Consumer Products, target Rs 807: Anand Rathi
RBI moves to boost digital transactions, protect users
Fake drug trade thrives in UP, parts of Uttarakhand
2.76 cr ration cards cancelled
Auto firms looking to ride the EV wave
‘Customers are looking for exciting consumption ideas...we see deals there’
Online companies are now selling meat and a new perception
Fake and bad news depressing markets
Inflation cools, IIP growth surges in double treat for economy
Hospitality industry body FHRAI sends notice to Go-MMT, warns of a nationwide protest
IRDAI unbundles motor, personal accident insurance
eSigns latest victim of SC’s aadhaar verdict, fintech firms may take a hit
Come June, groundwater extraction will invite a fee
Punjab officiallauds PDS in TS
Club told to pay over Rs.1 Lakh as solatium
Delhi HC order: State FDA to crack down on e-pharmacies
Maharashtra govt asks dairies to submit buyback plan for milk pouches
Dairies can use plastic milk pouches till February 15
Delhi HC refuses to stay compensation formula for Johnson and Johnson faulty implants
Google Shopping will be a connector between retailers and consumers
Punjab official lauds paddy procurement
Lost your Aadhaar card Heres how you can get it reprinted
eSigns latest victim of SC’s aadhaar verdict, fintech firms may take a hit
 

UPRERA lays down steps for prompt justice of home-buyers
THE HINDUSTAN TIMES: NOVEMBER 28, 2018


Following complaints from home-buyers over non-execution of its orders, the regulator has now come up with a new feature on its website called ‘request for execution

The UP Real Estate Regulatory Authority (UPRERA) has decided to digitize information of projects, simplify the complaints procedure and ensure their time-bound disposal by laying down a standard operating procedure (SOP) for its officials.

“The regulatory authority has set up a conciliation forum and would soon also start e-court system and facility,” said UPRERA chairman Rajive Kumar.

The conciliation forum would have 11 members and comprise representatives of residents welfare associations, experts from real estate bodies like Credai and one member each either from concerned development or industrial development authority. The authority, which is working on an app, says that a link on its website would become functional in the first week of December for all those who wish to apply and want a negotiated and mutually agreeable settlement of their dispute.

Following complaints from home-buyers over non-execution of its orders, the regulator has now come up with a new feature on its website called ‘request for execution.’ A complainant whose order has not been complied with would apply under this provision post expiry of the deadline set in the order.

The authority after giving a 15-day notice to the promoter to comply or show cause would then issue a recovery certificate (RC) for realizing the amount as revenue dues through the concerned district magistrate. The refund/amount collected from the promoter would then be deposited directly into the account of the complaint via RTGS. The authority has compiled data and information on unregistered projects and decided to share it for free with the people and also appointed UPRERA secretary Abrar Ahmed to deal with complaints received against all unregistered projects.

Apart from laying down a step-by-step procedure complaint redressal, the new, amended seven-page SOP also fixes the limit of number of cases at 55 each day to be taken up by the two UPRERA benches. While the date for first hearing in a case would be chosen electronically through the system, dates of subsequent hearings would be fixed by the concerned UPRERA bench. Further, a decision has also been taken to assign all complaints against a promoter/developer to one single bench to standardize the procedure. The real estate watchdog would soon be introducing its own app through which home-buyers would be able to keep track of their complaint and check its real time status.

The authority, which has two benches, one in Gautam Buddh Nagar and another in Lucknow, for hearing the complaints, has also divided work on the basis of districts from where the complaints have been received. The Gautam Buddh Nagar bench would deal with complaints from eight districts namely, Ghaziabad, Meerut, Hapur, Baghpat, Bulandshahr, Muzzafarnagar and Shamli. The Lucknow bench would take up complaints from all other remaining districts.

Translate this page

Help No. States Consumer Helplines

  • ANDHRA PRADESH
    1800-425-0082, 1800-425-2977
  • ARUNACHAL PRADESH
    1800-345-3601
  • ASSAM:
    1800-345-3611
  • BIHAR
    1800-345-6188
  • CHHATTISGARH
    1800-233-3663
  • DELHI
    011-23379266
  • GUJARAT
    1800-233-0222,
    079-27489945 / 46
  • HARYANA
    1800-180-2087
  • HIMACHAL PRADESH
    1800-180-8026
  • JHARKHAND
    1800-3456-598
  • KARNATAKA
    1800-425-9339,
    1967
  • KERALA
    1800-425-1550
  • MADHYA PRADESH
    1800-233-0046
  • MAHARASHTRA
    1800-22-2262
  • MANIPUR
    1800-345-3821,
    0385-2443924
  • MIZORAM
    1800-345-3891
  • NAGALAND
    1800-345-3701
  • ODISHA
    1800-345-6724,
    1800-345-6760,
    0674-2351990,
    0674-2350209
  • PUDUCHERRY
    1800-425-1082,
    1800-425-1083,
    1800-425-1084,
    1800-425-1085
  • RAJASTHAN
    1800-180-6030
  • SIKKIM
    1800-345-3209
  • TAMIL NADU
    044-28592828
  • TELANGANA
    1800-425-00333
  • TRIPURA
    1800-345-3665
  • UTTAR PRADESH
    1800-1800-300
  • UTTARAKHAND
    1800-180-4188
  • FSSAI
    1800-11-2100
  • WEST BENGAL
    1800-345-2808