Jago Grahak jago

State Consumer Helpline Knowledge Resource
Management Portal (SCHKRMP)

Empowering Consumers

Govt. of India
IIPA logo

Daily News Clipping

   

ATM ‘fraud’ hits 40 customers at PNB branch in Delhi
Economic times, December 06, 2018

New Delhi: Cops are probing a suspected ATM fraud after 40 customers of Punjab National Bank alleged that money was siphoned off from their accounts a few minutes after they used an ATM at the Sheikh Sarai branch on Tuesday evening. The customers got “failed transaction” reports after their withdrawal attempts. Six customers have complained to police.

Ravi Yadav, a resident of Chirag Dilli, said that he and his mother had gone to withdraw Rs 10,000 from the ATM on Tuesday afternoon, but the transaction failed. “It showed that the ATM had run out of cash. We went to another ATM and withdrew money. However, after some time I got three messages showing Rs 10,000 had been debited from my account. When I approached the bank, they said I had withdrawn the money a few moments ago. I then approached the bank manager with a complaint,” he added.

The second complainant, Vikas Kumar, claimed that after withdrawing Rs 9,500 he got a message that his ATM card had been blocked. However, a few minutes later he got an SMS saying Rs 10,000 had been withdrawn from his account. He also lodged a complaint with the bank.

The bank officials said they were unable to find out who carried out the fraud and advised the customers to approach police.

Cops have contacted the bank and sought CCTV footage from the ATM to identify whether miscreants had fixed card-cloning devices in the card inserting slot. They suspect the crooks have siphoned off a few lakhs. An FIR will be registered after an inquiry into the incident.

Translate this page

Help No. States Consumer Helplines

  • ANDHRA PRADESH
    1800-425-0082, 1800-425-2977
  • ARUNACHAL PRADESH
    1800-345-3601
  • ASSAM:
    1800-345-3611
  • BIHAR
    1800-345-6188
  • CHHATTISGARH
    1800-233-3663
  • DELHI
    011-23379266
  • GUJARAT
    1800-233-0222,
    079-27489945 / 46
  • HARYANA
    1800-180-2087
  • HIMACHAL PRADESH
    1800-180-8026
  • JHARKHAND
    1800-3456-598
  • KARNATAKA
    1800-425-9339,
    1967
  • KERALA
    1800-425-1550
  • MADHYA PRADESH
    1800-233-0046
  • MAHARASHTRA
    1800-22-2262
  • MANIPUR
    1800-345-3821,
    0385-2443924
  • MIZORAM
    1800-345-3891
  • NAGALAND
    1800-345-3701
  • ODISHA
    1800-345-6724,
    1800-345-6760,
    0674-2351990,
    0674-2350209
  • PUDUCHERRY
    1800-425-1082,
    1800-425-1083,
    1800-425-1084,
    1800-425-1085
  • RAJASTHAN
    1800-180-6030
  • SIKKIM
    1800-345-3209
  • TAMIL NADU
    044-28592828
  • TELANGANA
    1800-425-00333
  • TRIPURA
    1800-345-3665
  • UTTAR PRADESH
    1800-1800-300
  • UTTARAKHAND
    1800-180-4188
  • FSSAI
    1800-11-2100
  • WEST BENGAL
    1800-345-2808