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Shell out Rs 50,000 for buffalo’s death, insurance firm told
The Tribune, July 11, 2019

The District Consumer Disputes Redressal Forum, Yamunanagar, has directed an insurance company to pay a claim of Rs 50,000 to a man for the death of his buffalo. The bench of the redressal forum, comprising president Gulab Singh and members Dr Jawahar Lal Gupta and Geeta Parkash, also directed the insurance company to pay a compensation of Rs 15,000 for deficiency and negligence. The forum delivered the decision on July 4.

According to information, Vinod Kumar of Mehmadpur village in Yamunanagar district borrowed a loan of Rs 1 lakh from the Rashulpur village branch of Allahabad Bank on October 7, 2015, for the purchase of two buffaloes.

After taking loan, he purchased two buffaloes and got them insured with Universal Sompo General Insurance Company Limited through Allahabad Bank.

The validity of the insurance was from September 22, 2015, to September 21, 2018, and the identification tag was inserted in the right ear of each buffalo. However, one of the buffaloes died on August 10, 2017.

The complainant, Vinod Kumar, immediately informed about the death of the buffalo to the insurance company. The veterinary surgeon conducted the post-mortem of the buffalo and the surveyor of the insurance company visited the site. However, when the complainant lodged the claim with the insurance company, it didn’t make payment, saying he had failed to handover the original ear tag to the surveyor.

“Universal Sompo General Insurance Company Ltd is a corporate body engaged in the business of insurance for the welfare of the general public and is not supposed to act strictly like commercial organisations by closing the claim case of complainants. The closing of the claim case on flimsy grounds on part of the insurance company amounts to deficiency in service as well as negligence in rendering services for which they are liable to compensate the complainant in monitory terms,” the order of the forum reads.

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