Jago Grahak jago

State Consumer Helpline Knowledge Resource
Management Portal (SCHKRMP)

Empowering Consumers

Govt. of India
IIPA logo

Daily News Clipping

 
Service deficiency: Consumer panel takes up plaint against LIC
Holiday firm penalised for deficient service
Public grievances a priority: Ambala DC
Homeopathy doctor administrating allopathic medicines is medical negligence: NCDRC
Motor insurance: Now buy standalone own damage cover
Long-term insurance policy applicable only for new vehicles: IRDAI
Mumbai: Man wins case against ‘arbitrary’ mediclaim premium hike
PAN Holder Alert If you fail to do this, you will not be able to use PAN
Pay Rs 17 lakhs to housing society, developer ordered by consumer body
Home buyers get refund with 24 per cent interest for mental harassment, cost of litigation
Alcon Stylus residents can seek relief from Maharashtra realty regulator
Forum directs Pune hospital to pay Rs 50,000 to complainant as redressal
Religare told to pay Rs 2.91L claim, give Rs 2L for needy patients at PGI
Government stops verification process using Aadhaar for driving license
Thane court asks college to refund fee of student who cancelled admission
SBI account holder Your bank just got slapped with a Rs 7 cr penalty over fraud risk management and NPA identification issues
Forum directs insurance firm to pay Rs 3.2 lakh for lost gold items
FSSAI’s proposed colour-coded labelling will help in easy identification of unhealthy foods
Electronics goods seller to pay up Rs 2,000 for faulty cooler
Hospital told to pay Rs. 10 lakh to victim’s kin
Airtel to pay Rs 6, 000 as redressal to user who asked for call records
Aadhaar can take you places, but not to Nepal
Maruti Suzuki, car showroom told to pay Rs 1 lakh to consumer for fulty horn
Tamil Nadu: Consumer forum slaps Rs 15,000 fine on hotel for levying Rs 2 GST on curds
No Bill, No Payment Indian Railways enhances transparency by allowing passengers to buy products for free, if no bills
SBI, insurance firm asked to pay Rs. 3.5 lakh compensation to widow
School asked to partially refund student’s fee
 

RBI, HDFC Bamk and others warned about this app. Here’s what they have to say about the online banking scam
The Times of India, July 12, 2019

New Delhi: HDFC Bank has recently issued a warning to all online banking users about a particular app that is being used by fraudsters to steal money. “ Fraudsters may ask you to download AnyDesk App and share a 9-digit code which gets them access toyour phone to steal money,” warned HDFC Bank.

The Reserve Bank of India (RBI) in March had also issued a similar advisory. The RBI has mentioned that while the AnyDesk app asks for regular privacy permissions, it is capable of acquiring full access to your smartphone remotely and would let fraudsters carry out banking transactions remotely.

Interestingly, AnyDesk is a legit app and is not to be confused with malware. In fact, AnyDesk is not the only app to be worried about. There are plenty of remote device control app that can do the same thing.

Like any remote device control app, AnyDesk is a toll for IT professional to work on remote devices without being on-site. This means by using this tool or any remote device control app, you can work on your secured office computer from home.

“It is used by millions of individuals, as well as by 17,000 companies in 165 countries. AnyDesk uses banking-standard TLS 1.2 technology to protect users’ computers, as well as RSA 2048 asymmetric key exchange encryption to verify every connection,” said Oldrich Muller, COO at AnyDesk.

The situation is similar to how a popular useful tool like whatsApp is being used to spread fake news due to lack of awareness. In case of AnyDesk, very few non-IT people seems to know about it.

AnyDesk apologises in an official statement

HDFC’s warning addresses unscrupulous scammers who pretend to be employed by banks or other institutions. They illegally use remote access software to trick users into giving them access to their accounts. We’re for those who have been affected by such illegal scams.

AnyDesk COO explains how users can be careful and what they should do to avoid such scams:

Fraud can only be possible if the user grants someone access to their device. We continuously remind our users that they should only share access codes with people they know. If someone claiming to be from an institution contacts them, they should call the institution directly, and check whether the request is legitimate. Moreover, AnyDesk’s users have the opportunity to report any fraud-related incidents and sessions to our team, so we can permanently block scammers’ access rights to the software.

We have also developed an extra security measure for users during their first incoming session: a message is displayed explaining what users should look for to ensure a fully secure remote session, and reminding users not to share personal access codes with anyone they do not know. We are also sharing security messages through our social media channels. Scammers can be very creative, so we have taken on the responsibility of educating online users, and we communicate regularly with our audience to help them avoid fraud.

Translate this page

Help No. States Consumer Helplines

  • ANDAMAN & NICOBAR
    03192-246323
  • ANDHRA PRADESH
    1800-425-0082, 1800-425-2977
  • ARUNACHAL PRADESH
    1800-345-3601
  • ASSAM:
    1800-345-3611
  • BIHAR
    1800-345-6188
  • CHANDIGARH
    1800-180-2079
    1800-180-2068
  • CHHATTISGARH
    1800-233-3663
  • DELHI
    011-23379266
  • GUJARAT
    1800-233-0222,
    079-27489945 / 46
  • HARYANA
    1800-180-2087
  • HIMACHAL PRADESH
    1800-180-8026
  • JHARKHAND
    1800-3456-598
  • KARNATAKA
    1800-425-9339,
    1967
  • KERALA
    1800-425-1550
  • MADHYA PRADESH
    1800-233-0046
  • MAHARASHTRA
    1800-22-2262
  • MANIPUR
    1800-345-3821,
    0385-2443924
  • MIZORAM
    1800-345-3891
  • NAGALAND
    1800-345-3701
  • ODISHA
    1800-345-6724,
    1800-345-6760,
    0674-2351990,
    0674-2350209
  • PUDUCHERRY
    1800-425-1082,
    1800-425-1083,
    1800-425-1084,
    1800-425-1085
  • PUNJAB
    1800-3001-1007
  • RAJASTHAN
    1800-180-6030
  • SIKKIM
    1800-345-3209
  • TAMIL NADU
    044-28592828
  • TELANGANA
    1800-425-00333
  • TRIPURA
    1800-345-3665
  • UTTAR PRADESH
    1800-1800-300
  • UTTARAKHAND
    1800-180-4188
  • FSSAI
    1800-11-2100
  • WEST BENGAL
    1800-345-2808